Rated 4.3 out of 5 by 201
Rated 4.0 out of 5.0 by acasey33 University Bound Parents
Looking froward to returning to the Indigo to visit with children and explore Ottawa.
September 5, 2014
Rated 4.0 out of 5.0 by Ade246 A pleasing first stay at an Indigo
This was one of ten hotels my family stayed at during a 3.5 week tour of the Canadian east coast and New York . I have been a Platinum PCR member for a number of years and had built up over 500,000 points to use – this holiday was a great opportunity to use most of them. We arrived at the hotel for a two night qualifying stay- the car park was difficult to find and hard to negotiate a large SUV into first time but, nevertheless, fine once found/parked! A bit of a maze from the parking to the hotel (through the adjacent non-IHG hotel). Reception staff were excellent from the outset - when we had located the hotel and my wife ran in to find out where the parking was, they suggested we unload cases outside the main entrance before then parking. I always say that my welcome is the most important part of a stay at any hotel – if this is good then it really sets the mood for the rest of the stay. The mood was set! The room was ready early and a good size for the four of us. First time I had stayed at the Indigo brand and was keenly anticipating seeing what it was like – I was not disappointed: not bad at all. A great check-out experience by a very friendly member of staff, who treated me as a valued customer rather than just another check-out (nice to be asked a bit about your holiday plans and being wished a great remaining time). I would recommend this hotel.
August 31, 2014
Rated 4.0 out of 5.0 by Janeeta Room
The sink in the bathroom was cracked, we had difficulty flushing the toilet and the toilet was in a very cramped space.
August 28, 2014